Shipping Info

Shipping Charges
You will see the shipping charge that is determined automatically before checkout when ordering online.

Shipping Policies ships prepaid and invoices you for the charges. FedEx is used whenever possible, however, a "Common Carrier" can be used in special circumstances.

When will my order be shipped?
In most cases, all orders received before 12:00 P.M. are shipped the same business day, all orders placed after will be shipped the next business day. All orders placed over the weekend or on a holiday will be shipped the following business day. International orders will be shipped as soon as the orders are confirmed completely. **Please note, processing times are NOT guaranteed as delays can occur.

International Shipping
The shipping costs for all international orders will be determined after the orders are placed completely. Please allow 1-2 business days for us to contact you regarding your shipping costs. We ship all international orders via USPS, unless customer prefers their own shipping carrier or freight forwarder. All shipping costs including duty, customers, taxes, and/or brokerage fees are solely the customer's responsibility and will be paid for by the customer.

Estimating Delivery Time for Order
You can click on the FedEx Transit Time link to get an estimated time of delivery. We ship from our warehouse in Los Angeles, CA 90007.

Tracking Your Order
You can review your order information and track your order at Order Status.

Apparel Candy does NOT take any responsibility for packages damaged while in transit. Any claims on damaged packages must be reported to the carrier.

Delivery Signature Requests
Apparel Candy automatically does a request for signature for FedEx packages valued over $400. If your order is less than $400, you can request for a delivery signature for your package. Please note Apparel Candy is NOT responsible for any packages which are mishandled, damaged, lost, stolen, or missing once it leaves our warehouse with a working carrier's tracking number ( FedEx / USPS ).

Revised April 2009

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